Housing repairs - emergency out of hours repairs
The local authority operates an emergency repair service to deal with essential repairs outside of normal working hours where there may be risk to tenants, the public or the environment if the repairs are not carried out immediately or where the property may not be secured.
The Council provides an out of hours emergency service for repairs to its housing stock. Please note, we will only carry out repairs during out of office hours which we consider are emergencies. For example, problems with electrics, burst pipes or tanks, lack of heating.
For further information, please see our section on housing repairs. We have prepared a detailed repairs policy, which sets out all repairs we are responsible for carrying out, including emergencies. A printed version is available at the Council offices in Berwick-upon-Tweed.
Name and Job Title of Berwick Council contact – Mike Haynes, Head of Property & Housing
telephone number – 01289 301830
email address –
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Let us know
Please let us know what services you would like to have access to on-line. We are trying to add as many services as we can, but if there is something you do on a regular basis and you think you could do it on-line, please use the contact us link at the top of this page and let us know.
alternatively you can get in touch with us at the following address:
Council Offices,
Wallace Green,
Berwick-upon-tweed,
Northumberland,
TD15 1ED.
01289 330044
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