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Business Plan for

Service Title

2008/09 - 2010/11

Contents

Section Page

Our Service 3

Achievements: Previous Year & Current Year (to date) 5

Financial Resources to Deliver Services 7

Value for Money Assessment 15

How Service Links to Council Priorities 16

Contribution to Other Five C’s 16

Customers 16

Communication 16

Cohesion 16

Culture 16

Compliance 16

Service Proposals for next 3 Years 17

Proposals to Achieve Cashable & Efficiency Gains incorporating Risk & Impact Statement 19

Our Service

Brief Description of Services Provided

• Grounds Maintenance, includes grass cutting, arbourcultural works, play areas, flower beds, play equipment, maintenance of furniture, buildings and equipment. This includes both Housing and None-housing Assets.

• Coastal protection and Beaches and Foreshores, includes maintenance of furniture, buildings and equipment, grass cutting, arbourcultural works. Also coastal survey and monitoring, production of Shoreline Management Plan. Planned repair and renewal of coastal defences.

• Highways Agency Arrangements, includes repairs to unclassified roads and footpaths, footpath crossings, drainage and other emergencies and winter servicing.

• Other Highway Functions, including repairs and maintenance of bus shelters, street naming and name plates, temporary road closures, etc.

• Cemeteries includes grass cutting, arbourcultural works, flower beds, maintenance of furniture, buildings and equipment. Preparation of grave spaces and internment of deceased with associated record keeping.

• Asset Management, including preparation and implementation of the Asset Management Plan and Capital Strategy.

• Maintenance of other assets, including car parks and Council Depot.

• Concessionary Fares.

• Transport Planning, includes input into rail service planning, road planning, public transport provision and the Local Transport Plan.

• Other Capital Projects, including coastal protection, car parks, etc.

 

Corporate Policy

How Policy Implemented

Equality & Diversity

•        This service unit will carry out the timetabled Equality Impact Assessments as detailed in the Councils Inclusive Equalities Scheme, and where necessary we will assist other Service Units with their Equality Impact Assessments.

There are no Planned Equality Impact Assessments for 2008/09 in this unit.

•        This service unit will engage with equality self-assessment, scrutiny and audit on our service delivery.

•        Staff within the unit will comply with Council policy for responding to harassment on the grounds of race, disability and gender.

•        The service unit will engage in consultation with designated community, staff and stakeholder groups on its equality impact and needs/requirements assessment and its service delivery. Consultation planned includes annual meetings with town centre representative groups and input from Berwick’s Future masterplan exercise.

•        In any partnership arrangements that this service unit enters into, we will seek to ensure that the equality policy and objectives are incorporated.

•        Where necessary, the service unit will establish planning groups for monitoring and information systems.

•        Staff in the service unit will be encouraged to participate in equality and diversity training opportunities offered by the Council.

Data Quality

All returns are collated and checked by an officer other than who originally made an entry, in line with policy.

In addition certain records relating to safety of play equipment is independently checked by a third party.

Checks are made on specific plant and equipment by certified inspectors who then provide reassurance reports or identify actions required.

 

Service Policy

How Policy Implemented

Disability Discrimination Act

Specific policy adopted by Council

Concessionary Passes

Follows national guidelines

Asset Management and Capital Projects

Construction, Design and Management Regulations apply through application of legislation

All Services

Health and Safety at Work Act apply through application of legislation and undertaking risk assessments.

Cemeteries

Policies adopted for sale of plots and erection of memorials.

Transport Planning

County-wide Criteria adopted for inclusion of schemes within Local Transport Plan (LTP)

 

Service Partner Providers

How Partner Supports Service Delivery

M&M Contractors

Contractors for Grounds Maintnenance

Stephen Monks

Electrical Contractors

NCC

Highways Agency Agreement, etc.

Faber Maunsell

Consultants to Ramparts Business Park

Urban Initiatives

Masterplanning Exercise

Royal Haskoning

Coastal Protection Works

Adamsons

Asset Management Survey including DDA.

Northumbrian Water

Records of Drainage Systems

   
 

IT Systems

How IT System Supports Service Delivery

GIS System

All records for civic furniture, drainage records

Concessionary Fares

Record keeping and issue of passes

   

Achievements: Previous Year & Current Year (to date)

Measure or Milestone

Reference

Target 2006/7

Actual 2006/7

Target 2007/8

Forecast2007/8

Ramparts Business Park – Infrastructure

 

March 2006

July 2006

   

Ramparts Business Park – Hard and Soft Landscaping

     

October 2007

October 2007

Seahouses War Memorial Fencing

 

March 2007

March 2007

   

Upper Marygate Works

 

March 2007

July 2007

   

DDA – Norham Public Conveniences

 

March 2007

March 2007

   

DDA – Magdelene Fields Public Conveniences

 

March 2007

March 2007

   

DDA – Spittal Public Conveniences

     

March 2008

March 2008

DDA – Ford Public Conveniences

     

March 2008

March 2008

Concessionary Fares Scheme Implementation

     

March 2008

March 2008

Coastal Monitoring of identified hotspots annually

     

March 2008

March 2008

Complete Shoreline Management Plan

     

March 2009

March 2009

           
 

Success

How Achieved

Lessons Learnt

Installation of Fencing around Seahouses War Memorial

Development of scheme involving local representatives. Engaged specialist contractor for installation.

Essential to ensure that consultation involves all parties and commitment to agreed proposal is as complete as possible.

Completion of footpath works in Upper Marygate

Close working with NCC local businesses and Members

Close liaison necessary with NCC and contractors to ensure recognition of local circumstances are taken into account.

 

Challenge

How Resolved

Outcome

Accessing funding to repair Lady Gerningham Statue

Close working with Longridge Towers School and representatives from National Lottery to meet requirements

Award of grant to undertake work.

Financial Resources to Deliver Services

Note: This section of the report will be based on information contained in the Budget Book for the current year, in this case 2007/08. The original budget figures for the current financial year will be used as the base line figure for the calculation of cashable and efficiency gains.

Cost Centre

008

Description

Parks & Open Spaces

 

Expense

£

Description of Main Activity & Cost

Employees

62390

Grass Cutting & Strimming, etc

Employees Support

   

Support Services

17730

 

Service Management

17920

 

Running Costs

30960

Vehicles and utilities. Rents, wayleaves & insurances

Capital Charges

   

Gross Expenditure

129680

 

Direct Income - Grants

6460

English Heritage & NCC

Direct Income – Fees/Charges

890

Rents

Recharge Income

   

Net Expenditure

121650

 
 

Cost Centre

009

Description

Recreation Grounds

 

Expense

£

Description of Main Activity & Cost

Employees

4620

Grass cutting, strimming,etc maintenance of play equipment

Employees Support

   

Support Services

6800

 

Service Management

10590

 

Running Costs

10530

Vehicles, utilities, insurances

Capital Charges

130110

 

Gross Expenditure

162650

 

Direct Income - Grants

8440

Rents

Direct Income – Fees/Charges

7000

Football, Training Rights, Insurances, Putting & Trampolines

Recharge Income

   

Net Expenditure

147210

 

Cost Centre

014

Description

Coast Protection

 

Expense

£

Description of Main Activity & Cost

Employees

   

Employees Support

   

Support Services

400

 

Service Management

4970

 

Running Costs

   

Capital Charges

336980

 

Gross Expenditure

342180

 

Direct Income - Grants

9570

NCC

Direct Income – Fees/Charges

   

Recharge Income

   

Net Expenditure

332610

 

Cost Centre

104

Description

Unclassified Roads (Agency)

 

Expense

£

Description of Main Activity & Cost

Employees

104,440

Highways Works

Employees Support

   

Support Services

53250

 

Service Management

   

Running Costs

   

Capital Charges

   

Gross Expenditure

157,690

 

Direct Income - Grants

138950

NCC

Direct Income – Fees/Charges

   

Recharge Income

   

Net Expenditure

18740

 

Cost Centre

112

Description

Council Depot - Tweedmouth

 

Expense

£

Description of Main Activity & Cost

Employees

-

Maintenance of Building & Surrounding Area

Employees Support

-

 

Support Services

5980

 

Service Management

2190

 

Running Costs

21550

 

Capital Charges

6670

 

Gross Expenditure

36390

 

Direct Income - Grants

   

Direct Income – Fees/Charges

   

Recharge Income

51400

Contribution

Net Expenditure

(15010)

 

Cost Centre

115

Description

Other Highway Functions

 

Expense

£

Description of Main Activity & Cost

Employees

-

Maintenance of Bus Shelters, signs ,etc

Employees Support

-

 

Support Services

3230

 

Service Management

1220

 

Running Costs

4050

Vehicles, etc

Capital Charges

330

 

Gross Expenditure

8830

 

Direct Income - Grants

   

Direct Income – Fees/Charges

300

Miscellaneous

Recharge Income

   

Net Expenditure

8530

 

Cost Centre

203

Description

Cemeteries

 

Expense

£

Description of Main Activity & Cost

Employees

45440

Grass Cutting & Strimming & Burials

Employees Support

-

 

Support Services

11840

 

Service Management

14100

 

Running Costs

14390

 

Capital Charges

30820

 

Gross Expenditure

116590

 

Direct Income - Grants

   

Direct Income – Fees/Charges

32790

Burials

Recharge Income

   

Net Expenditure

83800

 

Cost Centre

402

Description

Council Offices

 

Expense

£

Description of Main Activity & Cost

Employees

17950

Caretakers/Cleaners

Employees Support

   

Support Services

   

Service Management

   

Running Costs

87180

 

Capital Charges

42720

 

Gross Expenditure

147750

 

Direct Income - Grants

   

Direct Income – Fees/Charges

   

Recharge Income

180,550

 

Net Expenditure

(32,800)

 

Cost Centre

406

Description

Lands & Properties

 

Expense

£

Description of Main Activity & Cost

Employees

-

Maintenance of Assets

Employees Support

-

 

Support Services

27880

 

Service Management

7210

 

Running Costs

9650

 

Capital Charges

18300

 

Gross Expenditure

62950

 

Direct Income - Grants

   

Direct Income – Fees/Charges

13650

Rents

Recharge Income

   

Net Expenditure

49300

 

Cost Centre

413

Description

Concessionary Fares

 

Expense

£

Description of Main Activity & Cost

Employees

-

Issuing paases and paying concession to operators

Employees Support

-

 

Support Services

9170

 

Service Management

2870

 

Running Costs

204960

 

Capital Charges

   

Gross Expenditure

217000

 

Direct Income - Grants

 

Government Grant

Direct Income – Fees/Charges

   

Recharge Income

   

Net Expenditure

217000

 

Cost Centre

423

Description

Mitchell Memorial Hall

 

Expense

£

Description of Main Activity & Cost

Employees

1520

Caretakers and Cleaners

Employees Support

   

Support Services

   

Service Management

   

Running Costs

4400

 

Capital Charges

2390

 

Gross Expenditure

8310

 

Direct Income - Grants

   

Direct Income – Fees/Charges

4050

Hall Rental

Recharge Income

   

Net Expenditure

4260

 

Cost Centre

602

Description

Grounds Maintenance - Housing

 

Expense

£

Description of Main Activity & Cost

Employees

121390

Grass cutting and strimming maintenance of fences and boundaries

Employees Support

   

Support Services

   

Service Management

   

Running Costs

50720

 

Capital Charges

   

Gross Expenditure

172110

 

Direct Income - Grants

   

Direct Income – Fees/Charges

   

Recharge Income

25000

 

Net Expenditure

147110

 

Capital Works

 
 

Name

Budget

Current Position

Ramparts Business Park

£140k

on going [Hard & Soft Landscaping]

Seahouses Car Park

£56k

works to be tendered

Castlegate Car Park

£54k

waiting for Schedule Monument Consent from English Heritage

DDA – Spittal & Ford

£80k

Finalising detailed drawings

Shoreline Management Plan

£160k

Waiting for DEFRA approval

Coastal Monitoring

£70k

Works on going

Eastcliffe Environmental Improvements

£250k

Identifying next phase and prepare detailed plans

Lady Jerningham Statue

£47k

Works on going

Seahouses Harbour Works

£385k

Waiting for final DEFRA approval

     
     

Value for Money Assessment

Efficiency Measure

BBC

Local

National

Coast Protection – High Level Targets

   

       
       
       
       
       
       
       

Efficiency Measure

Reason for Difference to Local / National Trend

   
   
   
   
   
   

Please complete the three following tables (if applicable) indicating how partnership working, IT systems or adherence to / achievement of quality standards have contributed to value for money.

Service Partner Providers

How Partner Supports Service VFM

   
   
 

IT Systems

How IT System Supports VFM

   
   

How Service Links to Council Priorities

This section contains the same information as collected in the previous year’s budget setting process. The priorities will be reviewed by the Members and either modified or confirmed as consistent (remaining the same as last year). The data provided on this document will be summarised and challenged at Corporate Management Team for content and consistency.

Priority

Description of how service contributes to Council Priority

1

 

2

 

3

 

4

 

5

 

6

 

7

 

8

 

9

 

10

 

11

 

12

 

Contribution to Other Five C’s

Outcome Factor

Description of how service contributes to “C” Factor

Customers

 

Communication

 

Cohesion

 

Culture

 

Compliance

 

Service Proposals for next 3 Years

Measure / Milestone

Reference

Forecast2007/8

Target 2008/9

Target 2009/10

Target 2010/11

Shoreline Management Plan

 

Ongoing

Complete

   

Coastal Monitoring Programme

 

1st Year complete

2nd year complete

3rd year complete

4th year complete

Lady Gerningham Statue

 

Complete

     

Concessionary Fares implementation

 

Complete

     

DDA Spittal PC

 

Complete

     

DDA Ford PC

 

Complete

     

Continued DDA Implementation

   

TBA

TBA

TBA

Eastcliffe Environmental Improvements

   

Complete next Phase

Additional phases?

 

Castlegate Car Park Improvements

 

Complete

     

Seahouses Car Park Improvements

 

Complete

     
           

These targets will feed directly into the Best Value Performance Plan. Once the targets have been established and agreed (in principle) with the Head of Service or Director, an assessment of resources required should be made in the next table.

Measure / Milestone

Reference

Resources Needed

Less

Same

More

Coast Protection

   

 

Concessionary Fares

     

Parks & Open Spaces

     

Recreation Grounds

     

Cemeteries

     

Car Park Improvements

     

Assets – non housing

     

Council Depot

     

Other Highway Functions

     

The achievements of some of these targets will be achievable within existing or reduced resources.

Where service improvements are linked to more resources a Project Brief (template available on the Intranet) should be completed and submitted to the Programme Improvement Board.

Where service improvements are linked to less resources, the proposals for savings should be identified in the Proposals to Achieve Cashable & Efficiency Gains section.

Proposals to Achieve Cashable & Efficiency Gains incorporating Risk & Impact Statement

Insert Covalent report here

Proposals to reduce Cashable resource requirement by 3%

No

Description of Proposal

Value (£)

Timing

1

Brief description of the proposal including dependencies with on council or partner services

 

When

2

     

3

     

Proposals to reduce resource requirement by 10% (Cashable or Efficiency Effect)

No

Description of Proposal

Value (£)

Timing

1

   

When

2

     

3

     

 

 

 

 

 
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