Parking in Berwick-upon-Tweed
The Appeal Procedure
The Council has an appeals procedure in place to review the issue of Excess Charges (EC) where there is a dispute with the user.
All applications must be in writing on the form available from the Council (Copies can be collected or posted out – also available on the web site).
Information on parking arrangements are in the next section. Please read this information in relation to the grounds for your appeal.
Appeals will not be considered where the reason reflects non-observance on the part of the user. Mitigating circumstances caused by other users are also unacceptable as reasons for the appeal. Appeals should highlight where the Council may have failed to provide reasonable information or instructions to users.
Either the registered keeper or the driver (if identified) should complete and sign the form, giving full details of the reason(s) why the EC should be cancelled. The appeal will then be considered. An answer will be sent by post, usually within 10 working days. This period may be extended in some circumstances.
If the appeal is received within fourteen days of the issue of the EC, the due payment will be frozen at the discount rate until resolved – subject to it then being paid within a further seven days if unsuccessful. Appeals received after fourteen days from issue of the EC will not be considered.
This appeal decision is final.
Council officers may be available to give guidance to personal enquirers but will not comment on individual circumstances nor review information as this may prejudice the appeal procedure.
Completed forms should be returned for the attention of :
Transport and Environmental Regulations Unit
Berwick-upon-Tweed Borough Council
Council Offices
Wallace Green
Berwick-upon-Tweed
TD15 1ED
Parking Arrangements - why EPCs are issued
The Council operates off-street car parks within the Borough in accordance with The Berwick-upon-Tweed (Off-Street Parking Places) Order 1993 (as amended). Copies of this document are available for inspection at the Council Offices, Wallace Green, between 08.45 and 16.30, Monday to Friday.
These car parks display appropriate signage which advises the user of this information. By entering a car park, the user accepts the terms and conditions of the parking order.
The Council employ staff to monitor users to ensure compliance with the Parking Order. Excess Charges are issued by appropriate staff in situations where enforcement is required when a user has failed to observe one or more of these terms and conditions.
- vehicles left in a parking place without payment of appropriate charge
- vehicles left in a parking place for longer than period for which payment was made
- if ticket purchased, not exhibited on vehicle in specified manner
- vehicle parked in such a position as to cause an obstruction
- vehicle not parked wholly within a marked bay
- maximum time period exceeded
- vehicle left in a disabled bay without relevant permit
- vehicle left in a parking place unsuitable or not permitted for size/type of vehicle
The registered keeper of the vehicle is responsible for ensuring payment under section 35A(1) of the Road Traffic Regulation Act 1984.
Digital photographs are taken at the time of issue to support Council officers in applying the Appeal procedure. These are stored in compliance with government guidelines.
On-Street and Residents Parking - Information
The following information applies only to Berwick-upon-Tweed town centre where Northumberland County Council, as Highways Authority, has provided on-street pay and display parking and residents parking schemes in designated areas.
Our Season permits are valid only in the on-street parking bays subject to compliance with the traffic order. Users of residents bays require a residents annual permit, issued by Northumberland County Council from April 2007.
All enforcement issues in these two areas are undertaken by traffic wardens or police and is outwith the remit of Berwick-upon-Tweed Borough Council
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